contact_us.html – Developers Guide

Purpose: This HTML template defines the layout of the store’s default Contact Us page.

Note: It is important to preserve the commented tags to ensure the software performs correctly.

Code Blocks

Note: It is important to preserve the commented tags to ensure the software performs correctly.

  
<!--START: BODY_HEADER-->
    [frame_breadcrumb-home]
    [account_contact-us-form]
  <!--END: BODY_HEADER-->

    [account_contact-us]
  <!--START: myAccount-->
  <!--START: CATEGORY_HEADER-->
    [CONTENT]
  <!--END: CATEGORY_HEADER-->
    [store_name]
    [store_address1]
    [store_address2]
    [store_city]
    [store_state]
    [store_zip]
    [store_country]
    [store_address1]
    [store_city]
    [store_state]
    [store_zip]
    [store_phone]
    [store_email]
    [custid]
    [orderid]
    [productid]
    [account_contact-us-form]
    [crm_department]
    [deptdropdown]
    [crm_name]
    [name]
    [crm_phone]
    [phone]
    [crm_email]
    [email]
    [crm_subject]
    [crm_message]
  <!--START: captcha-->
  <!--END: captcha-->
    [crm_button-add-ticket]
  <!--START: CATEGORY_FOOTER-->
    [CONTENT]
  <!--END: CATEGORY_FOOTER-->

Note: Code blocks and their respective variables will only work with specific template pages.

Variables

Note: Many of the following variables are dynamically inserted from your cart’s Settings ->Design ->Store Language section.

[frame_breadcrumb-home] – Displays the Title of the “Home” link in the page’s breadcrumb. (See Settings ->Design ->Store Language)
[account_contact-us] – Displays the Title of the “Contact Us” heading for the Page. (See Settings ->Design ->Store Language)
[store_name] – Inserts the Store’s Name information. (See Settings ->General ->Merchant Information)
[store_address1] – Inserts the Store’s Address information. This information is also used for the “get Directions” link. (See Settings ->General ->Merchant Information)
[store_address2] – Inserts the Store’s Suite/Apt# information. (See Settings ->General ->Merchant Information)
[store_city] – Inserts the Store’s City information. This information is also used for the “get Directions” link. (See Settings ->General ->Merchant Information)
[store_state] – Inserts the Store’s State information. This information is also used for the “get Directions” link. (See Settings ->General ->Merchant Information)
[store_zip] – Inserts the Store’s Zip information. This information is also used for the “get Directions” link. (See Settings ->General ->Merchant Information)
[store_country] – Inserts the Store’s Country information. (See Settings ->General ->Merchant Information)
[store_phone] – Inserts the Store’s Phone information. (See Settings ->General ->Merchant Information)
[custid] – Used by the Software to link the CRM ticket to a customer’s record if they are logged in to their account when submitting the ticket.
[account_contact-us-form] – Displays the Title of the “Contact Form” heading of the page.
[crm_department] – Displays the Title of the “Department” drop down field. (See Settings ->Design ->Store Language)
[deptdropdown] – Inserts the Department Drop Down menu.
[crm_name] – Displays the Title of the “Name” field. (See Settings ->Design ->Store Language)
[name] – Inserts/references the entered Name information.
[crm_phone] – Displays the Title of the “Phone” field. (See Settings ->Design ->Store Language)
[phone] – Inserts/references the entered Phone information.
[crm_email] – Displays the Title of the “Email” field. (See Settings ->Design ->Store Language)
[email] – Inserts/references the entered Email information.
[crm_subject] – Displays the Title of the “Subject” field. (See Settings ->Design ->Store Language)
[crm_message] – References the entered message information.
[crm_button-add-ticket] – Displays the Title of the “Submit Request” link/button. (See Settings ->Design ->Store Language)